INNOVERTEX LLP (“we”, “us”, or “our”) is the data controller responsible for your personal data collected through the OranGo website located at www.orango.co.in
This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights in relation to it. Please read this policy carefully before using our website or services.
1. Information We Collect
A. Device and Usage Information:
When you visit our website, we automatically collect information about your device, including your browser type, IP address, time zone, and cookies. We also collect data about the pages you visit, how you interact with the site, and what directed you to our website.
B. Personal Information
If you contact us, fill a form, or sign up for updates, you may provide personal data such as your name, email address, phone number, and city of residence. This data will be collected for fulfilling the request made.
2. How We Use Your Data
Refunds will not be issued in the following circumstances:
- Resolve refund and dispute requests
- Identify and address machine malfunctions or technical issues
- Maintain and improve our website and vending machine services
- Send service updates or promotional communications
- Comply with our legal obligations under applicable Indian law
We collect only the minimum data necessary for these purposes.
3. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies before sharing any personal information.
4. Legal Disclosure
We may disclose your information if required by law, to comply with legal processes, or when we believe in good faith that disclosure is necessary to: comply with a legal obligation, protect our rights or property, prevent fraud, or ensure the safety of our users or the general public.
5. Contact Information
For questions or concerns about this Privacy Policy, or to exercise your data rights, you can send an email to support@orango.co.in
